Blank screen on Z10 after security wipe !
Hi, I did a security wipe on my new Blackberry Z10 OS 10.1.2. After 20 minutes the red and green lights started blinking and I pressed the 'Power' button and the device started the boot process. My problem is, after the boot process finished the device screen goes blank and nothing works. I tried rebooting the device by pressing the 'Power' button and the result was the same. Then i tried manually pulling out the battery and rebooting but the screen just wont come 'ON' after the boot process. Tried many times without any result. Please help !!!
Note : I did the security wipe because the device had problems accessing the 'Settings' icon after I upgraded the software OS from 10.1.1 to 10.1.2. The 'Settings' icon when pressed did not function and kept going to the main menu. My Blackberry Device is a STL 100-3 and came pre loaded with BB10 OS ver 10.1.1.