1. CrackBerry Question's Avatar
    My son has z10 that has started freezing when sending text messages and leaving me unable to type a reply or send any.
    It is only doing this intermitently and occasionally will send a text 2 or 3 times. Latest update was a couple of weeks ago and it has been fine since then
    Have done the usual like powering down, taking battery out etc and was ok for a bit this morning but now has started playing up again.
    Any ideas/advice to solve problem appreciated
    07-28-15 09:55 AM
  2. paulwallace1234's Avatar
    Place it in Flight Mode, plug it into BlackBerry Link and take a backup, then press the Reload Button in BlackBerry link.

    When it's reloaded restore the backup, reboot it a few times then let it settle down for a bit, hopefully it will be behave
    07-28-15 10:02 AM
  3. lushbunny71's Avatar
    Try shutting down blackberry blend. I was having a similar issue. Shutting down blend helped so I can send messages out again.
    07-28-15 08:54 PM

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