1. CrackBerry Question's Avatar
    Does anyone here is experiencing the same problem?

    I am trying to update my boss's flight schedules on his blackberry travel. I enter the flight numbers but blackberry travel doesn't detect the flights i entered. I tried a few flights and none of them it detected.

    I don't know how to get support as there is not helpdesk.
    07-18-14 06:20 PM
  2. JJonPB's Avatar
    Same here... I've noticed this issue yesterday, when trying to create an itinerary: BlackBerry Travel seems to have lost ability to get flight details, and is now forcing me to enter all details manually.

    It did picked up the details of my hotel reservation, thou - I guess the issue is with the system's interface to some global flights database.

    STL100-2 10.2.1.3175 & PB LTE 32
    07-19-14 02:38 AM
  3. Loc22's Avatar
    Do you have an email with the details of the flight from the airlines? If so in the hub long press on the email & when the overflow menu appears then just share it to BlackBerry Travel.

    Otherwise you may need to create an event manually & when you enter the flight number please enter it as though there is no space in between.

    Hope it helps. Good luck & have a safe trip.

    Posted via CB10
    07-19-14 03:02 AM
  4. JJonPB's Avatar
    Do you have an email with the details of the flight from the airlines? If so in the hub long press on the email & when the overflow menu appears then just share it to BlackBerry Travel.

    Otherwise you may need to create an event manually & when you enter the flight number please enter it as though there is no space in between.

    Hope it helps. Good luck & have a safe trip.

    Posted via CB10
    Thanks... The issue here is not about how to share an itinerary with BlackBerry Travel, nor how to manually input the flights. It about BlackBerry Travel server not doing the picking as it should.

    STL100-2 10.2.1.3175 & PB LTE 32
    07-19-14 05:43 AM
  5. Superfly_FR's Avatar
    Be sure the email you've used to book the travel is the same you've declared for your bbid... is it ?

    Posted via CB10
    07-19-14 10:28 AM
  6. sedalia066's Avatar
    My family sometimes uses an email address not my BB ID. Then sharing the email with BB Travel has worked every time so far.

    Via CB10. Bits, C000C6078 for links to science and technology posts and world news.
    07-19-14 12:41 PM
  7. JJonPB's Avatar
    Be sure the email you've used to book the travel is the same you've declared for your bbid... is it ?

    Posted via CB10
    It is.

    For the third time: the issue is *not* with the automatic itinerary sharing functionality. The issue is with BB Travel servers not being able to fetch flight information - from whatever source they normally would.

    The *error message* says 'Flight details unavailable' - in the app, and on the website alike.

    STL100-2 10.2.1.3247 & PB LTE 32
    07-20-14 03:48 AM
  8. Newfangled Gizmo's Avatar
    Good news, at least in my case! BlackBerry Travel is finding flights for me again, after not working for the past few days.

    Posted via CB10
    07-22-14 12:11 AM
  9. JJonPB's Avatar
    Good news, at least in my case! BlackBerry Travel is finding flights for me again, after not working for the past few days.

    Posted via CB10
    Yeah! :-)

    STL100-2 10.2.1.3175 & PB LTE 32
    07-22-14 08:04 AM

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