1. CrackBerry Question's Avatar
    my blackberry torch can not boot to screen.it stops booting when it get to about 75% to complete booting.
    06-30-14 06:00 PM
  2. Bla1ze's Avatar
    A few things you can try.

    When booting the device, even before the screen lights up, hold down the looping backwards arrow key and see if it will go into safe mode. It if does, you likely have a bad app installed somewhere along the line in which case you need to start considering deleting some apps and testing things out.

    Other option, connect it to BlackBerry Desktop Manager and see if it fully oots when attached to computer. If so, try removing some apps and seeing if that fixes the issues. Alternatively, if it doesn't fully boot even when attached to computer then, you'll need to consider actually wiping the device and starting fresh. BlackBerry Desktop Manager should still detect the device enough to wipe it even if it doesn't full boot.
    06-30-14 08:21 PM

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