1. CrackBerry Question's Avatar
    my blackberry q10 working smoothly for 7 months
    and now it has started showing some real problems
    the touch is NOT working and every thing except it is...like power button volume keys keyboard n after powering off and on or maybe after some time the touch starts working again
    and the next day this whole thing repeats
    the screen itself is okay it is not damaged
    is there a solution or should i switch?
    05-30-16 12:10 PM
  2. conite's Avatar
    believe me i have done every type of reset possible including security wipe
    If that's the case, you may indeed have a hardware problem. Try the OS reload with Link as a last resort. Maybe a file on your device is corrupted, and it can be fixed.
  3. conite's Avatar
    If you've tried a hard reboot (both volume buttons until phone restarts), then you may need to reload your OS using BlackBerry Link.
    05-30-16 12:18 PM
  4. zaighum sadiq's Avatar
    believe me i have done every type of reset possible including security wipe
    05-30-16 12:32 PM
  5. conite's Avatar
    believe me i have done every type of reset possible including security wipe
    If that's the case, you may indeed have a hardware problem. Try the OS reload with Link as a last resort. Maybe a file on your device is corrupted, and it can be fixed.
    05-30-16 12:34 PM
  6. zaighum sadiq's Avatar
    I did that...it was working great for 17 hours n then it came back the screen stops responding while u can still use ur phone with keypad Bt not everything can b done with the keypad....the screen starts working after 2 to3 hours but this problem arises like 2time a day
    06-01-16 09:13 AM
  7. conite's Avatar
    It appears to not be a software issue.
    06-01-16 10:09 AM
  8. Joshu42's Avatar
    Just push the power button 3 times in a row. I bet you enabled the Screen reader accessibility feature.
    06-01-16 04:59 PM

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