1. anacaroltoledo's Avatar
    Hi,

    I used to have a blackberry bold 9300 and bought my Z10... today I was mugged and they robbed my old blackberry - the bold one .

    When I bought my Z10, I think I accidentally removed from the BlackBerry Protect page and I just noticed today when I logged in and tried to clean up my stolen phone. Is there any other way to associate this blackberry to my blackberry id, as I have the IMEI and PIN?

    I appreciate any help!

    Posted via CB10
    12-22-14 07:57 PM
  2. Umaima_B_Dia's Avatar
    Are you saying that you had not stored any information on BlackBerry Protect?

     Q5SQR100-2/10.3.1.1016 
    12-22-14 08:14 PM
  3. anacaroltoledo's Avatar
    I used too...

    I usually do my backup using the blackberry desktop software... and I know that my bold was register in BlackBerry Protect because when I bought my Z10 I saw both of my blackberrys in it but yesterday when I opened, I just saw my Z10, I probably delete it by mistake

    Posted via CB10
    12-23-14 03:37 AM

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