1. atab's Avatar
    This happened a week ago; my Passport rebooted by itself and would not load the OS after being stuck on 100% boot screen for 15+ minutes. So I help the on/off button until it launched reboot again.

    It took a few tries, but it worked.

    Today it has happened 3 different times, each time not being able to successfully launch the OS! Each time took 45+ mins to finally load.

    Please, help, any input is much appreciated.. I cannot have a phone that is this unreliable on a daily basis.
    Thank you guys in advance.

    Posted via CB10
    12-14-14 12:24 AM
  2. w_scott's Avatar
    You probably reload the OS.
    Connect you passport to a computer, make a full backup, reload the OS, and restore your backup.
    If this doesn't solve, do it again, but do not restore anything.
    12-14-14 02:35 AM

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