BlackBerry Passport is dead

My BlackBerry Passport on 10.3.2.2836 is dead when I tried to do security wipe. It gave this error www.bberror.com/bb10-0015. I went through crackberry forums and when I connected it to BlackBerry Link and clicked to RELOAD button its showing this error.
"Cannot repair due to error: The operation couldn't be completed. (SLS error 1 - No update found".
I would like to mention here, that BlackBerry Link is up-to-date.

Originally Posted by yas61

My BlackBerry Passport on 10.3.2.2836 is dead when I tried to do security wipe. It gave this error www.bberror.com/bb10-0015. I went through crackberry forums and when I connected it to BlackBerry Link and clicked to RELOAD button its showing this error.
"Cannot repair due to error: The operation couldn't be completed. (SLS error 1 - No update found".
I would like to mention here, that BlackBerry Link is up-to-date.

You will need to use an autoloader.
If you want to reload the same OS for your device source the correct autoloader file from the link below.

https://mega.nz/#!Jh5TUR6L!wHCjXkBuN...cIb2WAJOdYp4BE

You will need to download onto your PC and extract the file.
Power down your device and connect it to your PC when the "bootrom" screen appears. Use the following guide to help you.
Be aware that your device will be wiped and you will have lost any data or media on it.

http://www.blackberryos.com/blackber...martphone.html

If you want to use the latest OS go the following link.

https://drive.google.com/drive/mobil...VF5emJ0V29xUlE

Posted via CB10