[emel vi es]

how can I delete my old BlackBerry id..i already created a new id but the old one id still appears..by the way ive deleted it bcoz I forgot my password..what will I do..plz help..im running out of patience

Posted via CB10

[Lusitano17]

The phone still associates with your old id and password.

If you can still access your original email account you can recover your old password for your original id.

https://blackberryid.blackberry.com/...coverpassword/

....but If you can't access the account or have forgotten your id unfortunately you now have a brick. There is no way around the BlackBerry protection service without the original password..


Posted via CB10

[langalakhe khambule]

So what's the better solution for this problem cos It's useless

[conite]

So what's the better solution for this problem cos It's useless

Throw your phone in the garbage and buy a new one.

[conite]

The phone still associates with your old id and password.

If you can still access your original email account you can recover your old password for your original id.

https://blackberryid.blackberry.com/...coverpassword/

....but If you can't access the account or have forgotten your id unfortunately you now have a brick. There is no way around the BlackBerry protection service without the original password..


Posted via CB10

He deleted his old BBID. At least I think that's what he wrote. ¯\_(ツ)_/¯

[TrumpetTiger]

how can I delete my old BlackBerry id..i already created a new id but the old one id still appears..by the way ive deleted it bcoz I forgot my password..what will I do..plz help..im running out of patience

Posted via CB10

Hey emel,

It's a little unclear what you're asking, but if you're wondering how you delete a Blackberry ID from your phone you cannot do so short of reloading the software/doing a factory reset. BE AWARE that if your phone is attached to Blackberry Protect and you do not disable it before you do the wipe/use an autoloader, you may have trouble setting up the new phone.

If you're asking something else, please clarify and we'll be happy to help.