1. CrackBerry Question's Avatar
    Hi Guys, can anyone help in finding direct contact with eventual Blackberry Customer care office? My entire family, we use BB devices and i have serious complains with second in a row Bold 9780... despite is it a great device second in a row has hardware problems within the initial 2 years... my carrier don"t accept my complains, so I would like to address someone in the Blackberry company, but is it very difficult to find the right address! Please help!
    07-30-14 06:23 AM
  2. habs_fan's Avatar
    What's the issues? Remember you just said the device is two years old so it's past warrenty and old

    Posted via CB10
    07-30-14 06:46 AM
  3. Boris Buchkov's Avatar
    the problem is that the second device was the "warranty" of the first... so it has no warranty by itself... and I must say it was not dropped or damaged in any way...
    07-30-14 07:22 AM
  4. Boris Buchkov's Avatar
    both of them were lass than 2 year old...
    07-30-14 07:23 AM
  5. habs_fan's Avatar
    Ya but what are the problems it is having we might be able to help. Have you done a OS reload? What OS are you on now

    Posted via CB10
    07-30-14 07:27 AM
  6. Boris Buchkov's Avatar
    the screen is entirely white... not displaying anything ... the local service center handling BB devices confirmed the problem is with the hardware, but since the device is actually prolonging the first device warranty (and it has expired), they cannot help ... i would like to complain with the BB company for having 2 Bold 9780 (which I love otherwise) with occurring hardware problems in the limits of their 2 years...
    07-30-14 10:27 AM

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