1. CrackBerry Question's Avatar
    OS 10.3.2.858
    Verizon (Unlocked)

    The keyboard responds only to the home screen to activate Assistant. Tool belt works.
    11-03-16 03:49 PM
  2. Lusitano17's Avatar
    OS 10.3.2.858
    Verizon (Unlocked)

    The keyboard responds only to the home screen to activate Assistant. Tool belt works.
    Any damaging events prior to problems...water, drops, excessive heat, recent OS changes?

    Try a hard reboot of device.
    If you are able to activate BBVE run through the keyboard tests.


    Posted via CB10
    millien9930 likes this.
    11-03-16 04:45 PM
  3. millien9930's Avatar
    It all occurred when I tried updating to 10.3.2.556. I've tried wiping, Reloading via BB Link and still the same.
    11-04-16 09:33 AM
  4. millien9930's Avatar
    And I am the 2nd owner of the device. The only issue I was told was that it only charges to 60%.
    11-04-16 09:34 AM
  5. millien9930's Avatar
    Any damaging events prior to problems...water, drops, excessive heat, recent OS changes?

    Try a hard reboot of device.
    If you are able to activate BBVE run through the keyboard tests.


    Posted via CB10
    I was able to pass all 11 tests on BBVE. Still no success with anything involving the keyboard
    11-04-16 10:05 AM

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