1. RealSlimpat's Avatar
    I'm using a BlackBerry Q10 with the latest OS 10.3, recently when I download an app, upload a file or store contacts everything get lost after a phone's restart and alternatively things I have deleted re-occurs. This thing is frustrating, how can I resolve it?

    Posted via CB10
    05-03-15 07:01 AM
  2. Carjackd's Avatar
    I'm using a BlackBerry Q10 with the latest OS 10.3, recently when I download an app, upload a file or store contacts everything get lost after a phone's restart and alternatively things I have deleted re-occurs. This thing is frustrating, how can I resolve it?

    Posted via CB10
    Sounds like the app is what is causing the issue what app did you install on the device....i would try a couple hard resets of you device. If it doesn't resolve the issue, back up you're device in Link, wipe your device, and try to fresh install the current OS with Link

    Posted via my Canadian Passport
    05-03-15 08:10 AM
  3. Pdinos3's Avatar
    This, I think, is your issue:

    Answer in the first post of this thread

    *SOLVED* [Blue LED 10.3 upgrade issue] Can anyone help fix a re-wiped device?

    Or direct link from BlackBerry

    http://www.blackberry.com/btsc/KB36747

    Via CB10 Rockin PassportSQW100-1/10.3.2.500
    05-03-15 08:24 AM

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