1. Accucaps-Brian's Avatar
    We are migrating to Exchange 2013 and are currently running BES Express 5.0.4. According to Blackberry KB:
    KB33406 this is supoprted but requires an "update" only obtainable from Technical support.

    I have been trying for over a week to get the update from support. I have called and emailed each day with no help or response. Does anyone know of another way to get this file so I can continue our Exchange upgrade?
    06-17-14 11:26 AM
  2. pkcable's Avatar
    I have been told they are pretty responsive on twitter, maybe try contacting them there?

    https://twitter.com/BlackBerryHelp
    06-17-14 10:26 PM

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