1. randhir sewbhajan's Avatar
    Help, I'm trying to make video call from the bbm messenger, the video icon is green, however it asks me to turn on video calling in the bbm network setting. I can't find this option on my z3

    Posted via CB10
    08-23-15 05:05 AM
  2. Paritosh Gaur's Avatar
    reset your phone dear.
    08-23-15 05:09 AM
  3. randhir sewbhajan's Avatar
    Reset as in wiping off the entire phone?


    Posted via CB10
    08-23-15 05:29 AM
  4. Matty's Avatar
    Reset as in wiping off the entire phone?


    Posted via CB10
    Nope, just Shut Down, then Restart. This should fix it. Remember to be connected to a Wi-Fi network or have a strong 3G/4G signal.

    Posted via CB10
    08-23-15 08:00 AM
  5. conite's Avatar
    Reset as in wiping off the entire phone?


    Posted via CB10
    Go to settings inside BBM. Toggle on "allow BBM calls over mobile networks".

    PassportSQW100-4/10.3.2.2339
    Madhuchandran and tjseaman like this.
    08-23-15 08:04 AM
  6. tjseaman's Avatar
    Go to settings inside BBM. Toggle on "allow BBM calls over mobile networks".

    PassportSQW100-4/10.3.2.2339
    ^this. If you aren't on WiFi you need to allow access to the mobile network.
    Click image for larger version. 

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    Posted via CB10 - Z10 'Powered by BlackBerry'
    08-23-15 10:47 AM

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