1. boujwalii's Avatar
    Hi,
    My BBM on the Z10 is receiving messages however the icons inthe bbm are not clickable and also not responding. I restared, pulled the battery several times and nothing...also when ever the phone is turned off is it normal to reboot to come back on?

    Thank for the help in advance.
    06-20-14 11:28 AM
  2. pkcable's Avatar
    Was the phone dropped or exposed to moisture?
    06-21-14 12:15 AM
  3. Uzi's Avatar
    I would try security wipe or reload os to fix it

    If not hardware problem

    Posted via CB10
    pkcable likes this.
    06-21-14 12:29 AM
  4. boujwalii's Avatar
    Yea it did drop like twice

    Posted via CB10
    06-21-14 05:40 AM
  5. boujwalii's Avatar
    Ok tnx for the suggestion will do

    Posted via CB10
    06-21-14 05:41 AM

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