BBM not working after someone paste chats at a group
Please help,
A friend (Jo) in a group accidentally paste a couple of weeks of conversations instead of just some conversations in the group. I notice that I have a problem with my BB yesterday around 10 AM, and happen to be with that friend. He's also having problem with his BBM. I thought it's just a network error.
On the evening, I check with my gf (also in that group), and she said she also has problems with her bbm earlier but it's fie now. She mentioned that "Jo is posting/pasting his conversations with another friend in the groups (a couple of weeks worth based on the date)". So I start contacting the people in the groups and all of them has issue with their BBM.
A few that use androids and ios, already back to normal today. But all that use BB phone still not recovered their BBM.
I already contact my provider and they tell me that there are no issues with the connection, etc.
Basically, the BBM can be opened but with no contact, no groups and empty. When someone send me a message, it just the check mark. Occasionally, after removing the battery I get a BB message in the Hub but I can't open to respond.
Other aps like Whatsap, internet, email are working fine.
I'm using Q10, 10.2.1.2977, BBM 10.2.1.3247
Thanks,
John