BBM not connected after update
AT&T pushed the 10.3 update to my wife's Z10 yesterday and now BBM runs the error message that it is not connected. I have restarted several times and searched forums, but can't find a fix. Blackberry says the problem is an unofficial build of 10.2.1 but she's only run the official AT&T OS. Is there a fix? I really hate to reset and have to reload everything. I have a recent backup, but don't know if restoring will work. Any help?
Btw, got the same push on my Passport, but no issues.
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