1. barryb20's Avatar
    Hi All,

    been playing with OS updates on my Z30, but even when I do a full back up and go back to 10.2 and restore I lose all my BBM message history what gives? I had switched on the option in BBM to retain message history.

    Any insights?

    Thanks,

    Barry
    11-01-14 09:45 AM
  2. hamsterwheel's Avatar
    This is the one thing that is an issue with BBM, when you upgrade an OS and if you do it via autoloader, the individual chats get lost. Even if you restore, for some reason they are not included in the back up. If you do a non destructive update, they stay.
    barryb20 likes this.
    11-01-14 02:22 PM
  3. WGn199's Avatar
    I have had my chats restored via backuo.
    11-01-14 02:24 PM
  4. barryb20's Avatar
    Thanks for replying guys, hopefully they fix that!
    11-01-14 05:58 PM

Similar Threads

  1. Replies: 2
    Last Post: 11-03-14, 06:39 AM
  2. Business Insider Article on BBM
    By DoctorNeutron in forum BlackBerry Z30
    Replies: 3
    Last Post: 11-01-14, 09:49 AM
  3. New BBM update not working for me
    By JBhar in forum General BBM Chat
    Replies: 3
    Last Post: 11-01-14, 09:43 AM
  4. Any way around XmlDataModel not supporting qrc for its file path?
    By paulwallace1234 in forum BB 10 Developers Hangout
    Replies: 1
    Last Post: 11-01-14, 07:30 AM
  5. BlackBerry z10 not supporting voip calls
    By Kothapa Kumar in forum Ask a Question
    Replies: 0
    Last Post: 11-01-14, 04:31 AM
LINK TO POST COPIED TO CLIPBOARD