09-25-17 12:46 AM
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  1. iam5celzamann's Avatar
    iam5celzamann
    I upgraded my BB Q10 and i found no Mobile hotpots.
    I had the same issue with Q5 so I bought Q10 and found the same problem.
    This is very disappointing.
    Can anybody please help in this case.
    Thanks for your reply in advance.
    10-14-16 07:22 AM
  2. Dunt Dunt Dunt's Avatar
    Dunt Dunt Dunt
    Q&A Team
    The mobile hot spot can be disabled by your specific mobile provider according to the sim card you're using.... and it can be disabled via policies if your are connected to a "work account".

    Are you paying for this feature with your carrier?

    How did you "upgrade" your software?
    10-14-16 08:52 AM
  3. iam5celzamann's Avatar
    iam5celzamann
    Unfortunately I am still continuing using q10 without hotspot.
    I checked with the carrier they asked me to change the device and try and it was working fine with other phones.
    I upgraded from software update in System Settings.
    06-05-17 06:44 PM
  4. iam5celzamann's Avatar
    iam5celzamann
    I have attached the screen shot there is no mobile hotspot option. Is there a way where I can downgrade the OS.
    Attached Thumbnails BlackBerry Q10 no Mobile hotspot option 10.3.3-img_20170606_051550.png  
    06-05-17 06:47 PM
  5. iam5celzamann's Avatar
    iam5celzamann
    If anybody can help or support in the above issue.
    09-25-17 12:42 AM
  6. ynak's Avatar
    ynak
    sometimes it depends on the services of the mobile operator
    09-25-17 12:46 AM
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