1. N.Dope's Avatar
    hellow stranger's, I'm using bb 9790 recently I could make call n receive sms,now my phone is dom I can't make call nor sms. I tried typing mep thing,factory reset it ain't working can't even access to call waiting all that staff,...... So if u have any solution pls share my sim is not the problem
    06-17-14 03:09 PM
  2. pkcable's Avatar
    Do you have a BlackBerry plan on your account? Have you tried doing an HRT reset and a Send Service Books? For the HRT Reset, go to the Options Wrench, then Device, then Advanced, then Host Routing, then press the BB (or Menu) button and select Register Now. Follow this with a Send Service Books, go to the Email Setup icon, sign on to your account, then press the BB button, select Service Books, then Send Service Books. Finally reboot your device.
    06-17-14 10:12 PM
  3. N Dope's Avatar
    I have BIS.I'm using it now but I can't access my gmail at email setup
    06-18-14 02:16 AM

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