1. CrackBerry Question's Avatar
    At least once a day my Blackberry Bold freezes. I have to pull out the battery, put it back in and re-start my phone. This has been getting more frequent over the past 2 months. Do I need a new battery?
    Thank you.
    09-24-14 04:34 PM
  2. kbz1960's Avatar
    Hi and welcome to CB. Have you installed anything new? Made changes? Might be good to backup ad refresh the OS. can you give a little more info?
    09-24-14 04:36 PM
  3. bac's Avatar
    Thanks for your response. I have not done anything new. I just noticed that over the past few months, I had to pull the battery from every few weeks to once a week to every few days and now it is almost daily. I cannot determine a pattern in terms of why it freezes. On another note I charge it every evening and I really only use it for email and calls. I don't watch videos or download apps.
    It is the Bold 9900 and it is a few years old.
    09-24-14 04:48 PM
  4. kbz1960's Avatar
    If it were me. I would back it up and reinstall the OS. Are you familiar with that?

    How to Install or Upgrade to a New RIM BlackBerry Operating System (OS) with AppLoader | CrackBerry.com
    09-24-14 08:55 PM

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