Back up did not complete windows 8.1

So I'm able to sync my contacts/ calender appointments with no issues but I cannot do a full back up.
All I keep getting is 'back up did not complete '
Also does syncing contacts save your contacts to your laptop/BlackBerry link? I'm worried if I lose my phone ill lose all my contacts?
Attachment 355848

Posted via CB10

Originally Posted by leighalligan

So I'm able to sync my contacts/ calender appointments with no issues but I cannot do a full back up.
All I keep getting is 'back up did not complete '
Also does syncing contacts save your contacts to your laptop/BlackBerry link? I'm worried if I lose my phone ill lose all my contacts?
Attachment 355848

Posted via CB10

I get this everytime since I upgraded to 10.3.1.1779

(on Windows 7)