1. ahmad habib's Avatar
    i have z10 stl001
    i used sachesi to upgrade from 10.2 to 10.3... now my cell stock on loading and i cant install apps bars
    now i am tring to use 10.3.0.700 autoloader but when i connect my device
    on the board it keep saying : connecting to boot room - resetting device - resetting device - resetting device ext....
    anyhelp ?
    09-22-14 04:16 AM
  2. shorski's Avatar
    try running the autoloader first before plugging in your device or
    plug in the device first and then run autoloader.
    Either ways should work and don't switch off the phone.
    09-22-14 04:23 AM
  3. ahmad habib's Avatar
    try running the autoloader first before plugging in your device or
    plug in the device first and then run autoloader.
    Either ways should work and don't switch off the phone.
    hi shorski
    my phone doesnt turn on .... i cant use it anymore
    and i want to change my software
    is this the right way ?
    09-22-14 05:39 AM
  4. shorski's Avatar
    Try using the autoloader while the phone is stuck on loading.
    Hopefully, it should work.
    09-22-14 05:49 AM
  5. ahmad habib's Avatar
    Try using the autoloader while the phone is stuck on loading.
    Hopefully, it should work.
    worked for me

    Posted via CB10
    09-22-14 10:21 AM
  6. shorski's Avatar
    worked for me

    Posted via CB10
    Good to hear you finally got it resolved.

    Posted via My Cute BlackBerry z30
    09-22-14 12:27 PM

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