autoloader problem

i have z10 stl001
i used sachesi to upgrade from 10.2 to 10.3... now my cell stock on loading and i cant install apps bars
now i am tring to use 10.3.0.700 autoloader but when i connect my device
on the board it keep saying : connecting to boot room - resetting device - resetting device - resetting device ext....
anyhelp ?

try running the autoloader first before plugging in your device or
plug in the device first and then run autoloader.
Either ways should work and don't switch off the phone.

Originally Posted by shorski

try running the autoloader first before plugging in your device or
plug in the device first and then run autoloader.
Either ways should work and don't switch off the phone.

hi shorski
my phone doesnt turn on .... i cant use it anymore
and i want to change my software
is this the right way ?

Try using the autoloader while the phone is stuck on loading.
Hopefully, it should work.

Originally Posted by shorski

Try using the autoloader while the phone is stuck on loading.
Hopefully, it should work.

worked for me :)

Posted via CB10

Originally Posted by ahmad habib

worked for me :)

Posted via CB10

Good to hear you finally got it resolved.

Posted via My Cute BlackBerry z30