1. John Koehle's Avatar
    I security wiped my Z30 and the movies I purchased that show in 'my world' won't download. They begin to download, then I'm notified a "network error" occurred stopping the download almost before it begins.
    How do I resolve this issue? It happens whether I try to download over wi fi or mobile network.
    Side note: I had the movies I purchased saved to an SD card in my device (which I removed before I wiped my Z30) and they will not play either.
    Any advice would be much appreciated!

    Posted via CB10
    02-17-16 05:26 PM
  2. Lusitano17's Avatar
    Unless you can find a previous backup you are hooped.
    License expired Jan 1, 2015...that was last day to upload previously purchased media from the BlackBerry video store.
    I lost several purchased movies despite being aware of end date....forgot to reload at that time.

    Posted via CB10
    02-18-16 12:58 AM

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