1. CrackBerry Question's Avatar
    Hi

    I am having trouble deleting an reinstalling an app. I hadn't used Tinder for months and then tried using it. It wasn't working, so I got curious and tried to uninstall it.

    The icon disappeared from the home screen, but when I try to re-install it using the APK, I keep getting an error message "the app cannot be installed".

    When I check Amazon store, it shows that it is still on my phone. When I try to uninstall it from either of the Amazon apps, the Amazon apps crash.

    Now, when I open either Amazon app, I'm prompted with "do you want to uninstall Tinder". I chose yes, and the app crashes.

    Any help and guidance would be much appreciated.

    Thank you in advance
    09-29-16 09:56 PM
  2. Bla1ze's Avatar
    Oh how I wish this was a unique problem.

    OS 10.3.2.2876 Android Runtime analysis

    ^^ Read that. Carefully. Thoroughly. You'll need to fix the Android Runtime on your device. All the info you need is in there, provided you take the time to read it.
    09-29-16 10:22 PM
  3. kiimaster's Avatar
    Try to delete from Amazon app store Webportal / Your apps and devices, hope it work,
    i am young to CB Family, may be some elder can help more.
    09-29-16 10:24 PM

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