App not uninstalled completely
I use a BlackBerry Passport and this is an android app. An earlier installed version using 1 Mobile, I uninstalled Bible (YouVersion) to be installed and maintained under Appstore. However, in AppStore it still says that the app is present on the device. And doesn't install from Appstore. I now try to reinstall it from 1 Mobile or Google playstore - it installs but doesn't open - also the logo post installation doesn't show on the home screen - just a black blotch.
I presume, there are some residual files. Can you suggest how I can remove these to reinstall correctly?
I also have a backup of the correct version, but can I just restore this one app back?
Thanks
Dominic
+971529899582
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