1. NG888's Avatar
    All of a sudden, my screen on the priv feels hollow, like it's not in place. Especially when typing. I checked all the notification, i.e vibrate on touch etc.. All off, then I found the issue, my screen is popping up from the bottom, is this possible?, no drops on the device nothing, not even a scratch. I can now feel it always when typing. This happens when the slider is closed.

    Posted via the CrackBerry App for Android
    06-06-16 08:00 AM
  2. Halifax Guy's Avatar
    All of a sudden, my screen on the priv feels hollow, like it's not in place. Especially when typing. I checked all the notification, i.e vibrate on touch etc.. All off, then I found the issue, my screen is popping up from the bottom, is this possible?, no drops on the device nothing, not even a scratch. I can now feel it always when typing. This happens when the slider is closed.

    Posted via the CrackBerry App for Android
    The obvious solution is to return it for a new device.


    Posted using a Q10, 10.3.2.2474.
    06-06-16 09:36 AM
  3. NG888's Avatar
    The obvious solution is to return it for a new device.


    Posted using a Q10, 10.3.2.2474.
    I went in to an authorized center, they said slight screen lifting is normal after two months of use.

    Posted via the CrackBerry App for Android
    06-07-16 12:30 PM
  4. Lusitano17's Avatar
    I went in to an authorized center, they said slight screen lifting is normal after two months of use.

    Posted via the CrackBerry App for Android
    I would argue that...be persistent and get a new device or return it to BlackBerry directly.

    Posted via CB10
    06-07-16 01:32 PM
  5. Dunt Dunt Dunt's Avatar
    I went in to an authorized center, they said slight screen lifting is normal after two months of use.

    Posted via the CrackBerry App for Android
    Never heard that before.. I'd be concerned that the lifting might continue... I'd push for a replacement. If they "authorized center" doesn't agree, I contact BlackBerry.
    06-07-16 01:35 PM

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