1. CrackBerry Question's Avatar
    just done the update to the latest bb10 software and bbm disappeared and in app world showed as downloading, then it stopped and said it was canceled
    I also have nothing on app world??! may be the it policy the phone is on that has caused that? I am not so bothered about the other apps just need bbm please. I have scoured the net and cant find the bar for bbm
    02-23-15 01:30 PM
  2. blueburk's Avatar
    BBM is built into the operating system i dont believe there is a bar file in existance something might have gone wrong with the installation. i would try a hard re set hold both volume buttons and wait for a reboot if it doesent appear start over again.

    Good luck
    02-23-15 02:59 PM

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