1. iceman3D's Avatar
    I'm using a BlackBerry q10 running 10.3. Any app I download crashes. There's like a green loading bar during launch then it crash when it's almost at the end. Help please...

    Posted via CB10
    10-12-16 02:12 AM
  2. cutebybirth's Avatar
    Try hard reset to your BB
    10-12-16 07:56 AM
  3. cutebybirth's Avatar
    or Uninstall the blackberry world n then reinstall it may fix!
    10-12-16 07:57 AM
  4. Lusitano17's Avatar
    I'm using a BlackBerry q10 running 10.3. Any app I download crashes. There's like a green loading bar during launch then it crash when it's almost at the end. Help please...

    Posted via CB10
    Which version of 10.3 are you using?

    If you've installed 10.3.3 then you have installed a developer version which hasn't been released officially by BlackBerry.

    The unofficial release has functional limitations and unfortunately you cannot downgrade from that release.
    You will have to wait for BlackBerry to put out the official version.

    Posted via CB10
    10-12-16 09:21 AM
  5. iceman3D's Avatar
    Thanks for the replies. It shows that I'm using 10.3.2.2876. Is there a fix for this? Should I reload my OS?

    Posted via CB10
    10-13-16 05:30 PM
  6. iceman3D's Avatar
    I already tried to hard reset. I'll try to uninstall reinstall BlackBerry world in a bit...

    Posted via CB10
    10-13-16 05:36 PM
  7. brookie229's Avatar
    Thanks for the replies. It shows that I'm using 10.3.2.2876. Is there a fix for this? Should I reload my OS?

    Posted via CB10
    Sounds to me as like you need the android runtiume fix. Are you referring to all apps or android apps causing that green bar? You probably need to download and install the android runtime fix in Blackberry World if that is the case. Navigate here with your device http://appworld.blackberry.com/webst...ntent/39879918 and after install DO NOT OPEN the runtime fix, just reboot your device, wait about 10 minutes then try using the apps.

    edit: that link above may not work - try going to this site and follow directions carefully: http://support.blackberry.com/kb/art...nguage=English
    Last edited by brookie229; 10-13-16 at 06:02 PM.
    10-13-16 05:44 PM
  8. paulwallace1234's Avatar
    Well it won't be any App, only Android Apps do this

    Edit: brookie got me by 30 secs

    Posted via CB10
    10-13-16 05:45 PM
  9. iceman3D's Avatar
    The link says site map not found. I downloaded the game gangster paradise and a few app for my kid in blackberry world...non of them worked.

    Posted via CB10
    10-13-16 06:00 PM
  10. iceman3D's Avatar
    Trying the link now...

    Posted via CB10
    10-13-16 06:02 PM
  11. iceman3D's Avatar
    I'm hopeless...it still doesn't work.

    Posted via CB10
    10-13-16 06:43 PM

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