1. CrackBerry Question's Avatar
    Have updated to OS 10.3 and expected Amazon Appstore App to work. When opening App it asks for access permissions; after acceptance it says 'initialising' and then nothing - return to start screen. Any ideas anyone?
    02-21-15 04:36 PM
  2. rbtg's Avatar
    Have updated to OS 10.3 and expected Amazon Appstore App to work. When opening App it asks for access permissions; after acceptance it says 'initialising' and then nothing - return to start screen. Any ideas anyone?
    go to the website and download the update then install it
    02-21-15 05:11 PM
  3. Zain Hardy's Avatar
    go to the website and download the update then install it
    I just tried but this came up,
    Click image for larger version. 

Name:	IMG_20150221_231744.png 
Views:	157 
Size:	157.8 KB 
ID:	335721 any ideas on how to fix this?

    Posted via CB10
    02-21-15 05:18 PM
  4. rbtg's Avatar
    I just tried but this came up,
    Click image for larger version. 

Name:	IMG_20150221_231744.png 
Views:	157 
Size:	157.8 KB 
ID:	335721 any ideas on how to fix this?

    Posted via CB10
    you will might have to do a security wipe but make sure u back up first
    02-21-15 05:23 PM
  5. Zain Hardy's Avatar
    you will might have to do a security wipe but make sure u back up first
    What is that and how do i do that? Does that mean i lose all my data such as pictures,music, chats etc. Because i honestly do NOT want to do that and i will only do it if i know it will definitely fix the problem.

    Posted via CB10
    02-21-15 05:29 PM
  6. rbtg's Avatar
    What is that and how do i do that? Does that mean i lose all my data such as pictures,music, chats etc. Because i honestly do NOT want to do that and i will only do it if i know it will definitely fix the problem.

    Posted via CB10
    open bblink on yr pc ,connect the phone then go to back up and perform
    when done
    go to settings /sec and privacy/sec wipe
    when done connect back to yr pc and perform a restore and yr back on the same place , you will have to update yr acct passords
    02-21-15 05:34 PM
  7. Zain Hardy's Avatar
    So everything will be practically untouched and the phone will be exactly how it was before the security wipe?

    Posted via CB10
    02-21-15 05:36 PM
  8. rbtg's Avatar
    So everything will be practically untouched and the phone will be exactly how it was before the security wipe?

    Posted via CB10
    that's correct but make sure you back up yr contacts with an email acct just in case you need it
    press and hold first contact choose select more at the end click save on and choose yr accts you want to back them up
    02-21-15 05:39 PM
  9. masterscarhead1's Avatar
    Just delete app store first and reinstall it?
    02-21-15 05:40 PM
  10. rbtg's Avatar
    Just delete app store first and reinstall it?
    i don't think that's possible it's part of the os
    02-21-15 05:42 PM
  11. Zain Hardy's Avatar
    that's correct but make sure you back up yr contacts with an email acct just in case you need it
    press and hold first contact choose select more at the end click save on and choose yr accts you want to back them up
    Thank you very much and i am going to go try this now. Wish me luck

    Posted via CB10
    02-21-15 05:48 PM
  12. rbtg's Avatar
    you can't back up linkedln or bbm contacts
    02-21-15 05:49 PM
  13. rbtg's Avatar
    good luck to you
    02-21-15 05:50 PM
  14. Zain Hardy's Avatar
    you can't back up linkedln or bbm contacts
    I dont use either of them anyway

    Posted via CB10
    02-21-15 05:50 PM
  15. masterscarhead1's Avatar
    i don't think that's possible it's part of the os
    Just try it...
    I don't suggest things I haven't done myself
    02-22-15 07:32 PM

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