1. CrackBerry Question's Avatar
    I am facing issue with blackberry device (Model Q10). I updated his device to the latest OS ( 10.3.1.1779 ) on 17th July 2015. After that every time when I reboot the device it removes all the current data and settings and set it to the state which was there on 17th july.

    This OS version is working fine on other models like Z3, Z30.

    I tried to find the solutions on web but couldn't fix it. I applied one fix provided by Blackberry for this model in Feb 2015. But I think that is the old fix which was released when same kind of problem happen with older upgrades.

    http://crackberry.com/having-blue-led-errors-heres-how-fix-it

    I don't want to format and set it to factory default.

    Please suggest.
    07-30-15 07:43 AM
  2. Uzi's Avatar
    Yep that link is the fix

    PassportSQW100-1/10.3.2.680
    07-30-15 07:46 AM

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