1. GbondG's Avatar
    HELLO
    I'm new here, I have blackberry Q5, I have to replace the battery, but do not turn on mobile, when mobile on-red light yellow light blinking and , the show never makes AIM battery and X show that the battery is never, Three hours on the charger to charge cell wall is checked ,and never have to switch show who came, be my guide

    thanks
    .
    05-27-15 08:55 PM
  2. diegonei's Avatar
    If you got the device from a carrier, go back and trade for a new one. If you got from Shop BlackBerry, email support there (same for Amazon).

    You could look into stack charging, can't really hurt at this point.
  3. ZF_23's Avatar
    Hi u're just kidding! BlackBerry Q5 non removable Battery!!!
    05-27-15 09:11 PM
  4. diegonei's Avatar
    If you got the device from a carrier, go back and trade for a new one. If you got from Shop BlackBerry, email support there (same for Amazon).

    You could look into stack charging, can't really hurt at this point.
    05-27-15 09:19 PM
  5. anon(1852343)'s Avatar
    Huh?

    Blackberry Passport running 10.3.2.680
    05-27-15 09:24 PM
  6. Matty's Avatar
    Huh?

    Blackberry Passport running 10.3.2.680
    English is obviously not his/her native language.
    Also is speaking about removing his battery when it's clearly non-removable.

    Maybe OP means his Q10??

    I would say, try turning the batter the other way round? Otherwise you probably got a dud battery. Return or replace.

    Posted via BlackBerry Q5 on 10.3.1.2576
    05-31-15 02:23 PM
  7. billsterjito's Avatar
    If it is indeed a Q10 I would put my old battery in and see what happens. if all is fine then I would take the battery back to the supplier and get a different one.


    My berry keeps getting better...Z10 since Feb 2013
    05-31-15 02:35 PM
  8. dcapper's Avatar
    Who says the battery is not removable? It is but it's a chore. I replaced one for my friend. He dropped it in a puddle. I ripped it open and used a torx driver to take out the screws and get it out. In the end it was too late but yes the battery can be replaced.
    06-04-15 10:32 AM

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