1. CrackBerry Question's Avatar
    I added a password prevent theft. I was able to add the new password to my laptop & tablet. Everything works fine. My BB 10 doesn't ask for the password. It keeps trying to connect but is unable. How do I go about fixing this.
    05-22-16 08:35 AM
  2. ibn_sanusi's Avatar
    Delete the WiFi profile from your network list on your phone first. Then, refresh your WiFi by turning it off on your phone and then back on. You should see your secured WiFi network showing up, try connecting to it, and your phone should prompt for password. You are good to go!

    Posted via my BlackBerry Q10.
    05-22-16 08:54 AM
  3. menshawy's Avatar
    As mentioned, you should remove the profile and add it again

    Posted via CB10
    05-22-16 09:13 AM

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