1. towarisch's Avatar
    Hello everyone,

    we're using the BES 10 in our infrastructure. It works very well but we're noticed errors on our exchange server log.
    Analyzing the IIS Log on our exchange server we can find this error which occurs periodically:

    2014-06-19 11:35:36 192.168.xx.xx POST /Microsoft-Server-ActiveSync/default.eas Cmd=Ping&DeviceType=BlackBerry&User=Domain.local%5 Cuser&DeviceId=BB2B986922&Log=V141_Fid:12_Sk:19508 79174_Sst8_SsCmt8_BR1_BPR0_Fid:24_Sk:33458115_Sst1 _SsCmt1_BR1_BPR0_Fid:4_Sk:984241248_Sst1_SsCmt1_BR 1_BPR0_Fid:14_Sk:1320699199_Sst1_SsCmt1_BR1_BPR0_F id:1_Sk:1151930122_Sst1_SsCmt1_BR1_BPR0_LdapC1_Rpc C48_RpcL78_Hb2700_Erq1_Pk2610732180_S3_Error:smile ytongue:ingCollisionDetected_Mbx:server.Domain.loc al_Throttle0_BudgetD)Conn%3a1%2cHangingConn%3a0%2cAD%3a%24null%2f%24n ull%2f0%25%2cCAS%3a%24null%2f%24null%2f1%25%2cAB%3 a%24null%2f%24null%2f0%25%2cRPC%3a%24null%2f%24nul l%2f1%25%2cFC%3a1000%2f0%2cPolicy%3aDefaultThrottl ingPolicy%5Fec6aee78-262d-4592-a184-c4c2223d3822%2cNorm%5bResources%3a(Mdb)Mailbox+Dat abase(Health%3a-1%25%2cHistLoad%3a0)%2c%5d_ 443 Domain.local\user 192.168.xx.xxx RIM-Z30-STA100-2/10.2.1.3175 200 0 0 681615

    All devices are working normally though.

    What does this mean? Should we ignore this?
    06-23-14 04:49 AM
  2. pkcable's Avatar
    Please standby, I have reached out to a few BES people (and an Active Sync guy) that I know.
    06-23-14 08:39 AM
  3. Sith_Apprentice's Avatar
    06-23-14 08:54 AM
  4. towarisch's Avatar
    Hello everyone,
    thank you for your responses. I've set the throttling policy as advised in the KB article. Unfortunately there problem still exist.
    There are still "PingCollissionDetected" and "SyncCollisionDetected" Error messages.
    06-30-14 04:33 AM

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