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Account Notifications after Factory Reset

Asked: Dec 20 2016 | 10:07 am EST 892 Views 3 Answers View Best Answer

Can't find the edit for this. Recently did a factory reset on my Blackberry Classic. There were several older accounts on the hub previously which I did not load after the reset.

Had trouble re-syncing my address book, so did a "restore" of data from the backup i did before the reset. Only really wanted address book, but didn't give the option for that only, forced restore of some setting. On Blackberry Link (Windows 10), I did "Restore>Custom>Config>Device Settings and Local Contact"

Well, now it is giving me error notifications every day about the old obsolete accounts which I did not load, saying that I have to re-enter the credentials. Several I cannot identify because they only use the account name, not the domain. But these accounts are not even listed anywhere I can find in the settings or hub, so I cant delete them or revalidate them. Its almost like they are registry keys without their corresponding link. When I click on the OPEN link on the notification, I get error "There was a problem opening your account"

One I know from the account name is a twitter account. I reloaded that account as a hub account, but even with the new one active, I am still getting errors about the authentication of the old one. One account is an old work email that doesnt exist any more.

Like i said above, its like an obsolete registry instruction. Is there a module in Blackberry where something like the registry can be edited?


Best Answer

2,289
Dec 20 2016 | 10:13 am EST Lusitano17

This is my question above. Somehow when I posted the question it didn't read my login
Use the Accounts Cleaner app found in BBW. It will sort you out and it's free

Posted via CB10

More Answers

5
Dec 20 2016 | 10:10 am EST gpier66

This is my question above. Somehow when I posted the question it didn't read my login

5
Dec 20 2016 | 10:19 am EST gpier66

Brilliant. Now I feel stupid. It lists all of those who errored as "external accounts" But they're off now.

Thanks