Q5 users, have you tried installing the new update? , and if you did, can you tell me if it will work fine with mine?
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Q5 users, have you tried installing the new update? , and if you did, can you tell me if it will work fine with mine?
Posted via CB10
I have been on 10.3.1 since the first leak, it has been working fine. If your update size is big, just make sure to back-up and perform a security wipe.
what's a backup and how to do it?
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Back-up is when you make sure your data is available even after you have deleted everything from your device. The process of deletion is called a security wipe.
The back-up is kept on your PC in a .bbb format and is only usable on your BlackBerry device through a restore which you do after whatever reasons you deleted the data for.
You can back-up through Link (the BlackBerry 10 desktop suite) or through Sachesi. If you are new to the BB10 ecosystem, it's advisable to stick to Link.
thanks but if I wiped mine, will I have more space cause as you can see the userfiles and the system is taking about 4 GB
Attachment 335523
Posted via CB10
Clear your user files worth 2.1 GB. If you can not update even then. Try deleting a couple of apps. That should do it for you.
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how do I clear them?
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how do I clear them?
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Hello having issues with 2 new Q5's with just factory apps. Got update notice but keeps stopping at 20% download stating error free up memory. Did security swipe, via Link and also via BlackBerry web and no luck..same error message! Any other solutions?
Move them to the media card.
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Look under storage in the device monitor and see what is eating up your memory.
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how do I move them to the SD
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Use BlackBerry Link do backup data in you PC.
My brother was able to upgrade his Q5 only via Link.
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but I don't have a computer or a laptop at the moment
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Go to the file manager app and move the files to the memory card.
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Finally updated via Sachesi both Q5's and working smoothly under 10.3.1 No issues.
