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Old 11-20-2009, 08:54 AM
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Question Need help!!!

Ok, I am OK with BB but totally unfamiliar with IPhones but I figured id try and help out a friend. His 3g Iphone has a white screen/no logo/nothing shows up BUT the alarm goes off and it you hit the screen right the MP3 works and you can get other things to happen. SO the screen is responsive and the hardware is responsive but it looks as if the screen just doesn't work. I connected to Itunes and it recognizes it as well. Any suggestions????
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Old 11-20-2009, 09:07 AM
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try rebooting the iphone- hold the home button and the button on top for 30 plus seconds.
or
Connect to itunes and choose restore.

or Make an appt at the genius bar at the apple store
Apple Retail Store - Genius Bar
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Old 11-20-2009, 09:09 AM
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That was the first thing I tried and nothing.
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Old 11-20-2009, 10:08 AM
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If your friend doesn't want to return it to Apple, check out post #4 here
iphone white screen of death - Mac Forums
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Old 11-20-2009, 11:07 AM
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Looks like I am gonna have to dissect an Iphone
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Old 11-26-2009, 05:52 PM
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Drain the battery, when you try to boot you should then get the low battery warning and it should work once you charge it back up
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Old 11-26-2009, 06:09 PM
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Put it into DFU mode and restore via itunes
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Old 11-26-2009, 06:12 PM
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Quote:
Originally Posted by Ye View Post
Put it into DFU mode and restore via itunes
Doesn't work. This happened to me and literally none of the commands worked. The screen was responsive but showed up as white, different combinations of holding home/sleep for however long just made it restart.
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BlackBerry Forums at CrackBerry.com > > Other Smartphone and Tablet Platforms > Apple iPhone/iPad   Need help!!!

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