- I have been trying to setup my work email for days and still no luck. I can access it from Safari just fine. When I try and setup active sync I keep getting the connection to server failed.
My username when logging in to outlook and owa is in the format of xxxx\xxxx. When trying to set up active sync on my phone, ive tried entering the part before the \ in the domain with the part after \ in the username. I've also tried leaving domain blank and entering xxxx\xxxx in the username field.
As far as the server, ive tried using webmail.companyname.com and webmail.companyname.com/owa with and without the https:// and no luck. Does it matter that the address to login to owa is webmail.companyname.com instead of exchange.companyname.com?
Any help would be greatly appreciated.07-01-09 02:54 PMLike 0 - I have been trying to setup my work email for days and still no luck. I can access it from Safari just fine. When I try and setup active sync I keep getting the connection to server failed.
My username when logging in to outlook and owa is in the format of xxxx\xxxx. When trying to set up active sync on my phone, ive tried entering the part before the \ in the domain with the part after \ in the username. I've also tried leaving domain blank and entering xxxx\xxxx in the username field.
As far as the server, ive tried using webmail.companyname.com and webmail.companyname.com/owa with and without the https:// and no luck. Does it matter that the address to login to owa is webmail.companyname.com instead of exchange.companyname.com?
Any help would be greatly appreciated.Last edited by mpafr012; 07-01-09 at 03:26 PM.
07-01-09 03:22 PMLike 0 -
- Your admin might have a non-standard configuration. To set up your exchange access, you should only need to provide your email address at first, once you add your email addy, activesync should query your domain and autofill the server address for you. You then fill in your domain, username, and pwd and activesync should autoconfigure from there. Perhaps you have multiple email servers on your domain, or your company has a hosted exchange implementation or some other nonstandard config.
I have my exchange server set up with a fairly vanilla configuration and this pretty much works out of the box for everyone. You should definitely check with your admin, he will more than likely have specific instructions on how to get it working.Last edited by armedtank; 07-10-09 at 08:34 PM.
07-10-09 08:31 PMLike 0
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