FileScout needs YOU! - Developer need your experience

[emacf1]

- Updated -

If FileScout (v2.0.0.3) will not start on your Torch, then please be so kind check your device font settings. If you are using a device font size larger then 8 or 9, then please be so kind and use for a short moment a value between 5 and 9. This will be only temporary till I can create and release a new FileScout build.

You will find the Device Font Size Settings here:
- from HomeScreen open "Options"
- select "Display"
- within Display you find the "Screen Components" (open them)
- and finally you can specify the "Font Size"

Original post below

Hello Torch Owners,

since I am located in good old Europe I have difficulties with getting my Hands on a real Torch device - all I can use is the Simulator.

On the Simulator FileScout/Lite is running smooth like silk and what I have heard so far there is no general Problem with the FileScout/Lite on the 9800...

Yesterday a User contacted me and reported that each time he wants to launch FileScout/Lite the device does nothing for 30-40 seconds (and FileScout/Lite never comes up). This is the second time a User have reported such an issue. Here at my end I am clueless.

What I wanted to ask you as Torch Owner: Could you please be so kind and install FileScout/Lite on your Torch and let me know if you have also this problem that was reported (or as for me here on the Sim and for around 150 other Torch Users I got feedback so far everything works as expected).

I would like to know what is in common for Torch devices that showing this strange behaviour - if it's some settings in the OS options / IT-Policy / Size of the SDCard etc... as I said I am clueless and would really like to dig to the root of this problem which is currently only effecting two users - but I would like to know the source before there would be more.

So please be so kind and if you haven't FileScout/Lite installed yet

1) point your Torch browser to: FileScout: crackberry.com Forum Torch testing
2) install FileScout/Lite
3) start it on your Torch
4) let me know, if:
a) works smooth like silk
b) nothing happens after you start the app

If is works smooth like silk, please leave a short post here in the topic, so that I could be more confident that there is no general problem with FileScout running on the Torch.

If nothing happens - it would be very gentle, if you could leave as much details about the Torch as you can: OS, Provider, Security Settings, if SDCard present: size... etc...

If you are already have FileScout/Lite installed on your Torch and there are no Problem at all, it would be also very kind, if you can leave a short post here - it could be really helpful.

Thanks in advance for participating in this test - I really would need all I help I could get and the crackberry.com community have been very helpful in the past for my developments - I hope with your help I will find the root of the problem - no matter if it's app or OS related.

TIA for your help
Matthias

[shansmi]

I have been running the lite version without issues so far. I need to get my key converted to my new PIN.

Posted from my CrackBerry at wapforums.crackberry.com

[elementx]

Hey Matthias,

Just installed FileScout Lite on 9800/6.0.0.141and it works without any problem.

I also have a 16GB SD in it, which only has about 1.5G of space free.

Hope this helps,

--
Ex

[kojimon]

No problems installing and running file scout lite. appears to be working just fine here. Running OS 6.0.0.161

[jeffreii]

Smooth as silk in FileScout Lite - running .161 as well.

Keep up the good work!

I can offer you one quick complaint though - and this is a little off topic - but I use FileScout like once every week or two. It often seems like every time I use it, I need to update!

Now, you can look at this two ways:

1) A very good, proactive developer, constantly fixing bugs and adding features.
2) Updates are released too quickly, possibly without enough testing to find bugs, and therefor more updates are needed shortly thereafter to fix problems.

Now, I certainly don't know that #2 applies at all - I hardly even read the change log any more. I would guess that it's a lot of #1 and maybe a little of #2.

Just something to keep in mind - remember this is just my unbiased opinion of using the program - I find the updates to be excessive sometimes but I prefer that to never having updates!

Thanks again.

[hammer_gaidin]

I tried this out this morning. I used the lite version. I am running the strongest encryption and bes. I found no issues.

OS - 161

[gritsinct]

FileScout Lite working fine on my 9800 running OS 6.0.0.161. I am also running strongest encryption (but on BIS) and have a nearly full 8GB SD card.

[emacf1]

Would be nice when you vote with "no" if you could leave some details - in any other case this would be no help at all... TIA

@jeffreii
I am going to reply here: http://forums.crackberry.com/f35/bbf...ml#post5511831

[emacf1]

There is a good and a bad news

GoodNews is: I found the reason why on some OS6 devices FileScout will not start initial (and displaying the VersionChooser).

For all who are currently having the problem, please select as default font size of your device: 8 (or 9) [and for sure nothing higher] - also an alternative would be to put your Torch in landscape mode and then start FileScout...

You will find the Device Font Size Settings here:
- from HomeScreen open "Options"
- select "Display"
- within Display you find the "Screen Components" (open them)
- and finally you can specify the "Font Size"

BadNews is: That I would need to provide a new Filescout version v2.0.0.4 in which the font size will have no negative effect on displaying the initial Version Chooser Screen.

Additional technical stuff: It's quite sad that code that work in OS 4.3 and higher will cause an application to stop working once running under OS6 - it's highly appreciated that the OS will be improved with the iterations but this time this "enhancements" broke my neck (and I got a couple of sleepless nights).

For developers: I used in FileScout Field.setPadding with negative values - this "work" in 4.3 - 5.0 [even if an IllegalArgumentException occurred the app was still running in stable conditions] in OS 6.0 an IllegalArgumentException in setPadding will cause the app to freeze (if the IllegalArgumentException is not caught somewhere).

So please expect a new FileScout release shortly - and for all people where Filescout currently does not start - check your Device Font Size Settings - and be so kind (as work around) use a value of 8 or 9 for the moment (till the new Version of FileScout is released) - TIA.

[emacf1]

@a forum moderator:
This Thread can be closed - TIA

[emacf1]

update is available: FileScout for BlackBerry® Download [File Manager for BlackBerry® Devices]