[Septembersrain912]

I'm in sales. Though I am a manager. I actually pride myself on learning everything I can about the products that I sell.

Yes, I'm not supposed to tell customers of upcoming phones but.. If they ask me, I'll divulge the information I've got.

Sales is tricky, It's hard to not be trusted yet there are plenty of reasons why.

I try to be honest... It's why I'm selling a product I own and believe in.

«~*Boost Mobile/Virgin Mobile*~»

[papped]

I'm in sales. Though I am a manager. I actually pride myself on learning everything I can about the products that I sell.

Not saying there aren't exceptions, I'm saying it's the majority rule though.

[Splange]

I'm in sales. Though I am a manager. I actually pride myself on learning everything I can about the products that I sell.

Yes, I'm not supposed to tell customers of upcoming phones but.. If they ask me, I'll divulge the information I've got.

Sales is tricky, It's hard to not be trusted yet there are plenty of reasons why.

I try to be honest... It's why I'm selling a product I own and believe in.

«~*Boost Mobile/Virgin Mobile*~»

If you're on here I'm sure you're awesome

Sent from my BlackBerry 9700 using Tapatalk

[Septembersrain912]

Just hope we get a Bold or Torch on our service. I'm sick of the Curves.

Just got my Style 9670 today. I really have started loving Blackberry as much as I do my android.

I'm glad you think I'm awesome. I try.

«~*Boost Mobile/Virgin Mobile*~»

[Artemis68]

It's gone down less times than VZ's LTE network has, so lets not pretend the concern is about the number of outages...

Actually, for me, it is a concern. If having an android was so important to me, you'd see me off trying to convince iPhone users to switch. I don't do that.

Around the time I dumped BB, there were some RIM outages. For a couple days, it really crippled my productivity and I missed some important messages. I used to have a sidekick and same thing happened there, so not just RIM. Overall, I think it's a bad idea to depend on a device which has its own proprietary messaging system so when that goes down, you lose out.

It does not compare to 4G outages, not at all. I still get 3G or even 1x when it happens. When I had tmobile, I had only EDGE all the time and that was fine with me. Data was a bit slower but at least I still got my messages and such.

Posted from my Droid Razr Maxx.

[jivegirl14]

I agree. Forum people like us usually know a lot more than the salespeople at company stores. I usually just ask them to fire one up and get out of the way. I remember trying out the old BB Storm in a store back in the day and the thing's RAM was all used up and the phone ground to a halt and customers were going "what a POS", and all they had to do was a battery pull. But the battery compartment on the demo was hardwired to the wall socket and they had no idea how to do it. And this is a Verizon factory store.

I think it varies. When I was checking out the S3 the sales person knew a lot about the phone and pointed out things for us to try out. It was great!

But in another store (right opposite in fact) we knew 10 X more about the One X than the sales person, nice though he was. He didn't know that you could not expand the storage (or even what the capacity was) when we mentioned it he went to look it up, he was sure it was otherwise . He hadn't a clue how to change the keyboard either... someone had been trying out a Japanese KB so it had remained on... we figured out how to change it to an English Key Board ourselves... and we'd never used an Android phone before.

We'd done a lot of researching and reading of different reviews of the 2 phones so we were well-informed but even so, as a sales person I felt he should have had more of a clue.

Best thing is to do your reasearch yourself then try them out and don't rely on a sales person. These days there are very in-depth reviews and specs on respected sites... use them, they give you a good overall idea of each phone. It's better than asking people's opinion really because, apart from obvious biases, they are not you and are unlikely to use the phone exactly as you will use it.

[thebignewt]

Does BB have a 4G phone? Sorry, but I've been Android for over 2 years.

[kbz1960]

Not until the BB10 phone is out. H+ but not LTE for the OS 7.1 phones.

[Splange]

Are the BB10 phones confirmed LTE?

Sent from my BlackBerry 9700 using Tapatalk

[Splange]

Actually nvm I just remembered that's why they were waiting on the S4 snapdragon.

Sent from my BlackBerry 9700 using Tapatalk

[papped]

It does not compare to 4G outages, not at all. I still get 3G or even 1x when it happens. When I had tmobile, I had only EDGE all the time and that was fine with me. Data was a bit slower but at least I still got my messages and such.

Posted from my Droid Razr Maxx.

Not exactly true. All Thunderbolt owners had non-working data during some of the early LTE outages because the phone would not automatically switch networks.

This has happened far more than once...

https://community.verizonwireless.com/thread/486246

You cannot obtain data service in cases like this without manually switching off the LTE the radio, which most customers did not know how to do.

But this is pointless anyways. Nothing that has happened with other networks or any amount of counter points will change what people say...

[Artemis68]

That is true I suppose. I got the TB a week after it came out and had to deal with outages, but you're right, all you had to do was turn LTE off. I never lost data, I always had at least 1x because I turned it off. Sucky but definitely better than having it not at all.

Anyway, back to my earlier point, I don't think having to rely on a proprietary messaging system is good. The sidekick outage in 2009 really worried me. I really do hope nothing like that happens to RIM.

Sent from my Kindle Fire