[JayR2010]

I no this is a blackberry site an the tab is not bb, but really its not about the tab its the situation so just please read.

Got my dad a galaxy tab 10 for xmas and he was having problems with the power button so we sent it back, mid january it came,but with a big scratch going across the screen so we sent it back again, the end of febuary came still no tab. So i rang up and they got it before the end of january but they had forgotten to sent it to the repair center and said that they will send it right that minute,mid march came no tab still so had to ring up again and they had still not sent it, so i complained and got in touch with the manager and he said he will get the legal team to ring me.
The end of march came still no tab and no phone call,so i rang up and they sent me rma envelope to send back an get a new one 3 weeks today no envelope has come so i rung up 2days and they said they will send me a brand new one out a.s.a.p.

Is there anything i can do about this? Get some sort of money back or a pack of free acessorys or anything like that?

[Sarcasm Detector]

read the whole thing and still don't see how it relates to blackberry.

you might want to try an android or Samsung site.

Sent from my BlackBerry 9860

[JayR2010]

Read the first line, ano its not bb related,as i said its not about the tab its about the situation.

Say the tab was your playbook or your blackberry
What would you do

[auditman]

I no this is a blackberry site an the tab is not bb, but really its not about the tab its the situation so just please read.

Is there anything i can do about this? Get some sort of money back or a pack of free acessorys or anything like that?

You mean u want something extra besides getting a brand new tab? Ur dealing with the store or durectly with samsung?

For me ill be happy just to get a new replacement.

[JayR2010]

Directly with Samsung

[byul]

Ring back & ring back but you already rung up two days ago. You could wait a little bit more.
If it doesn't happen at all, call them and complain & complain.

[o4liberty]

Where did you buy the tablet from?

Sent from my BlackBerry 9930 using Tapatalk

[gorang]

Deal with the store where you bought the thing. Call their manager and take the issue as high as possible before you get new one

[Sarcasm Detector]

Read the first line, ano its not bb related,as i said its not about the tab its about the situation.



Say the tab was your playbook or your blackberry

What would you do

no i read the first line as i was reading through the whole thing.
my answer is still the same: you'll be more like to find help at a Samsung forum. where there might be people who have been or are in the same situation as you.

if i ever have issues like yours with RIM; i will definitely not go asking in a Samsung android forum for advise.



Sent from my BlackBerry 9860

[JayR2010]

Thanks for the advice (from some people)
After 2 weeks going to ring and fight for my money back