droping calls more and more

[bionic4.0]

i have been dropping calls more and more. I'm in the same area and i have updated my prl.

my 8330m does it worse then my wife's 8330, but none the less I'm dropping calls way to much.

on a drive home from work last night a drive a make daily i dropped the call 5 times. 2 or 3 months ago i would not drop a single call on the way to or from work.

has any one else had problems like this.

[MrShawn]

What is your PRL? You press #4357* to view this

There may be something wrong with your phone

Posted from my CrackBerry at wapforums.crackberry.com

[bionic4.0]

like a said it was both mine and my wifes phone. how ever i can not seem to get the #4357* to work.

any ideas

[i_hiker]

Originally Posted by bionic4.0

like a said it was both mine and my wifes phone. how ever i can not seem to get the #4357* to work.

any ideas

Are you hitting "send" after entering it? Try saving the #4357* in your phone book. You'll need to scroll down a few lines to get the PRL and it should be 40051. My roaming has improved with this PRL but my service at home still sucks.

[bionic4.0]

My prl is indeed 40051.
Craptel says nothing is wrong and that they system does not indicate I'm dropping any calls.

Any ideas

[MrShawn]

Originally Posted by bionic4.0

My prl is indeed 40051.
Craptel says nothing is wrong and that they system does not indicate I'm dropping any calls.

Any ideas

Call 1-501-905-8000 (direct line to the HQ in Little Rock, AR) and ask for Executive Relations, tell them your issues and they should get a DTS rep on there and those are the smart people.

[brittnorexic]

I have a pearl what should my Prl be because it is 40048?

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[ERed]

I had the same problem with my curve but in my area they have already merged with VZW. I called tech support and they told me to turn the phone off while they sent an update and then do *228 option 1 to receive the update. Since doing this it hasn't droped any calls and the signal is a bit stronger.

Posted from my CrackBerry at wapforums.crackberry.com

[ERed]

My prl is 40051 also by the way.

Posted from my CrackBerry at wapforums.crackberry.com

[upnorth]

How do u change the prl

[CornflakeGrrl]

Originally Posted by upnorth

How do u change the prl

Look for the topic "new alltel prl", which is a little further down the page. It's got the instructions there.

[starlaleann]

Originally Posted by ssanders2k7

Call 1-501-905-8000 (direct line to the HQ in Little Rock, AR) and ask for Executive Relations, tell them your issues and they should get a DTS rep on there and those are the smart people.

Actually, if it's -calls- that are dropping it wouldn't be DTS that would be a whole lot of help. Data Tech Support....not so much helpful with network/signal/call quality.

Also, if the systems aren't showing dropped calls, it's more than likely a handset issue....