
06-20-2009, 09:59 PM
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| CrackBerry Newbie Device(s): 8330 (Curve) Carrier: Alltel | | Join Date: Jun 2009 Posts: 2 Likes Received: 0
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I year contract not known to call center rep's
Finally upgraded my plan today from standard phones to 8330's. The Alltel website stated PLAINLY that a ONE YEAR contract would get the phones for the "same low price". On my third call, I got a rep that worked with me - that is, up to the "2-Year" contract business. She had to go to her manager and they "approved the 1-year" for me. Geez - I had to steer them to their own website to find this information. Maybe it's a regional thing, b/c she had to enter my zip code in the "search for products" screen to even find the deal I was looking at. Also, the 500 minute plan at $89.99 (plus $40 for the 2nd BB) included the My Circle 5. I stated that I had My Circle 10, with an extra 'Bonus' to make it 11. She said that would remain the same. There's not even a 10 Plan listed, only 5, 15, and 25. Anyway, after two hours, I got two 8330's, two BT headsets, and two car chargers (accessories were free for a limited time) for $99.98 after two $100 rebates. NOt two shabby, but I had to work for it. My existing bill is runs about $100, and we never approach the 900 shared minutes,mainly due to My Circle and Cell-to-cell calls. I think the total bill will be about $50 bucks more, but, ain't technology wonderful!
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