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Alltel BB 8830 having SMS MMS problems Alltel BB 8830 having SMS MMS problems
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Old 10-03-2009, 03:25 PM
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Default Alltel BB 8830 having SMS MMS problems
Hey guys anybody out there that can help me figure out a work around or crack to get the firewall on my BB to unlock my incoming SMS and MMS service. I can send out but not receive any messages whether txt, pic, or vid.
if you got an idea please email to
heather.chris@hotmail.com
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Old 10-03-2009, 03:32 PM
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Default on a side note
when I go through the setup I cant enter my owner information no name or info will display or even enter in. and this phone has enterprise onit and wont activate does this have anything to do with it.
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Old 10-03-2009, 03:44 PM
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Yeah, enterprise is your issue. If yours is a work phone on BES - you're out of luck. If your phone is one acquired from a 3rd party reseller - you need to wipe the phone, and re-install the current operating system for Alltel BB World Ed phones.
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Old 10-03-2009, 05:00 PM
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well I just bought it from a 3rd party reseller so its my new personal phone and I tried to re install the new version of software from the bb site for alltel specs but still no change... enterprise is still there and trying to activate. got a different way to wipe and install i only did the wipe hand held option on the phone...thats all i know how to do it.
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Old 10-03-2009, 05:35 PM
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Need to do a complete wipe of the device - google using keywords: BlackBerry Jl_cmder
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Old 10-03-2009, 06:46 PM
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thanks alot man i appreciate it, if i get confused ill post again
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Old 10-03-2009, 06:53 PM
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ok i got the program do i want to just wipe it or reset to factory specs??
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Old 10-03-2009, 07:00 PM
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Wipe it.

How do I wipe the BlackBerry using Jl Cmder? - BlackBerryFAQ
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Old 10-03-2009, 07:04 PM
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Your best bet is to use BlackBerry Swiss Army Knife (GUI for JL_Cmder).

Download here (Mirror 3): RIMGeeks.com • View topic - [Beta][8/18/09] BlackBerry Swiss Army Knife v1.5

Once installed just connect your BlackBerry and choose the option "factory reset" and it will set everything back to where it should be.

Simply wiping the phone will leave the IT Policy intact in most cases.
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Old 10-03-2009, 07:06 PM
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Quote:
Originally Posted by heather.chris View Post
ok i got the program do i want to just wipe it or reset to factory specs??
Reset to Factory. Wiping is just going to uninstall the OS and Third Party apps while leaving the IT Policy hanging around (from my experience in using this tool)..
Last edited by tsguy52; 10-03-2009 at 07:09 PM.
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    Thread Author   #11  
Old 10-03-2009, 09:50 PM
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ok that sounds good cuz the first one has done anything yet and its been on for like 2 hours now. question tho the instructions said to take the batter out, so i did and the usb that i have apparently isnt powered cuz there a batter symbol on the display with a red line through it. so should i plug in the power or leave the battery in??
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Old 10-03-2009, 10:02 PM
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ok whats the trick to registering to download that app
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Old 10-03-2009, 10:20 PM
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Quote:
Originally Posted by heather.chris View Post
ok whats the trick to registering to download that app
Click here: http://rimgeeks.com/download.php?f=B..._Installer.msi

Once installed just connect your phone and click on "Factory Reset".
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Old 10-03-2009, 10:47 PM
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ok dude just got done using the program twice and nothing it just acts as a hard reset on the phone but still has the enterprise it block embedded on the damn thing..... any other ideas?
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Old 10-03-2009, 10:52 PM
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So it's still not giving you the option for SMS? And you did the Factory Reset?

That should remove any IT Policy. I guess you could try doing a wipe and reloading the OS, but shouldn't be necessary...
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