Storm users: Regarding squished screen, keyboard stuck open, navigation problems, etc

[aerize]

If an application on your Storm exhibits the following behavior:

• The application display is squished into a small percentage of the device's screen
• The software keyboard is stuck open at all times
• Touch navigation isn't working appropriately/at all

Then you need to turn off "compatibility mode" for that application. On recent versions of the Storm OS, this can be done by navigating to Options > Advanced > Applications, highlight the appropriate application, menu > Compatibility Mode.

Video of the process, on a 9530 device

It is usually also be necessary to reset the device by removing and then re-inserting the battery afterwards for the setting to take effect.