Aerize Activation, keyboard, errors, etc...

[mthurman]

Hi,

I purchased Aerize yesterday and have an issue with activation among other things. When I open the application I am brought to the 'Options - Aerize Alerts' screen with the keyboard up in portrait view. There is a pop-up message that states: 'Please set all Application Permissions to Allow for full fucntionality' (yes it is misspelled). The keyboard will NOT close and I see no way to enter the activation key. I have done several battery pulls and get the same result. There were also weird alerts after missed phone calls (I will post these next time I see them). Anyone else having this issue?

Thanks!

Matt

[ADay8945]

Sounds like you have compatibility mode enabled for the app. Go into options -> advanced options -> applications, select Aerize, hit the BB key, and uncheck enable compatibility mode.

[mthurman]

Originally Posted by ADay8945

Sounds like you have compatibility mode enabled for the app. Go into options -> advanced options -> applications, select Aerize, hit the BB key, and uncheck enable compatibility mode.

no compatibility mode option after hitting the BB key?

[mrZoSo]

Just highlite it don't click it, then hit the BB key

[mthurman]

Originally Posted by mrZoSo

Just highlite it don't click it, then hit the BB key

got it...thanks!

[cmgeek]

Ahh thanks. I thought it was just a bug

[raorth]

Anyone having difficulty with the OK, Next, Delete buttons when you receive an Aerize notification. Seems like I have to click them several times to release the message? I am on .85.

[mthurman]

When I get an alert, the keyboard pops up and "squishes" the alert. Is this a feature of the program?

[mrZoSo]

@raorth & mthurman

Compatability Mode must be disabled.
Go to Options> Advanced Options > Applications, highlite(don't click) Aerize, hit the BB key, if you see "Disable Compatiblity Mode" click it, if you see "Enable Compatibility Mode", don't click it it's all ready disabled.

Hope this helps

[aerize]

Also -- please upgrade to version 1.2.1. This version should automatically turn off compatibility mode for itself on the Storm, and features other Storm-related improvements.

[elfaure]

Originally Posted by aerize

Also -- please upgrade to version 1.2.1. This version should automatically turn off compatibility mode for itself on the Storm, and features other Storm-related improvements.

How can I both email and call Aerize to discuss their products and capabilities, issues I may be having, etc? I cannot find any contact info for this company less the forum feedback posts by the developer. I want to have an indepth conversation with the rep about Aerize Loader.

If you cant post this, please PM me ASAP.

THKS
____________________________

Edit: Ok I found the email
service@aerize.com

What about the phone number?

[aerize]

We're unable to provide phone support. service@aerize.com is the correct place to e-mail us.

[lpstreetsoldierm]

Originally Posted by mrZoSo

@raorth & mthurman

Compatability Mode must be disabled.
Go to Options> Advanced Options > Applications, highlite(don't click) Aerize, hit the BB key, if you see "Disable Compatiblity Mode" click it, if you see "Enable Compatibility Mode", don't click it it's all ready disabled.

Hope this helps

This doesn't actually stop the keyboard from popping up. It happens when compatibility mode is enabled and disabled. This is getting very annoying.