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  1. Grafixx01#AC's Avatar
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    Default My OtterBox Defender Review

    Ok, so I just got an OtterBox Defender case in the mail today and promised that I'd write up my personal review on it for people who are in question of getting the case. Here it is...

    Dear CrackBerry Addicts,

    This is going to be my official review of the new OtterBox Defender Series case for the BlackBerry Tour 9630 device. I placed the order on Tuesday of this week with my representative, Shane, who mailed it to me 2nd Day Air, and it arrived today at about 3:00pm MST. Needless to say that I was excited because I’ve had three OtterBoxes already, one on my 8330 Curve and one on both of my 8830 World Editions.

    Unpacking from the box was a little different then the older models. They changed their packaging to a clear plastic rather than plastic wrapped in cardboard. This should make it easy for us all to contribute to recycling! The package came in two parts.

    Upon opening the package, the main case pops out at you with a cardboard picture of the Tour inside the case. This is actually holding the clear plastic membrane that is used to cover the keyboard of the device.

    Taking the case out, pull the holster out as well, and underneath the package, you may find an “OtterBox” sticker to decorate your work cubicle, laptop, or whatever with. That’s what was in mine!

    Ok, so putting the OtterBox on is not rocket science. It is actually fairly easy and I can tell just by looking at the case without my Tour in it, this one has been designed to be significantly sturdier than the ones I’ve had on my 8330 and 8830s. The rubber casing that gets put over the hard plastic actually must be forced into the holes to stop dirt, water, and whatever else you can think of from getting into your headphone jack and MicroUSB charging port.

    Putting the case on is easy. The case is actually built a lot better than the previous versions for putting it on.

    First, slide the keyboard protector onto your keyboard and make sure it fits snug and each key is protected with the corresponding protection area. If you want to take a piece of Scotch tape and put it on the back where your battery door is to guarantee holding, do so.

    Drop your Tour in and then look at towards the speaker / status light indicator of the top piece, you’ll notice a little lip. Slide the lip into the bottom part of your case, then push the back end of it down and you’ll actually hear it snap into place. The top portion has a clear, thin plastic which is a little harder than the standard plastic film used to cover your keyboard which will cover your screen and protect it from scratches or dirt, dust, and water getting into the device through the separation of the screen from the device.

    When you snap the top portion onto the bottom to fully encase your device, the keyboard protector should fit snug and be covered from moving. This is done by a thin, about 1/8” thick piece of plastic which borders the plastic screen protector and the trackball / send / end / BlackBerry buttons. If you don’t hear the snap, you didn’t put it on right. Make sure that it’s aligned properly and try again.

    The last task is putting the rubber around the device. That is fairly easy but I have found that if you put the top in first, and then work it around in a counter-clockwise manner, it is best fit. This allows you to work in each of the individual ‘clips’ that the OtterBox has to better secure the rubber to the device.

    Overall impression of the case was excellent. The quality of the case is nothing like I’ve been used to with OtterBox; it is far superior to their previous editions manufactured for older devices. I am going to guess that they may have listened to some of the consumer suggestions on their product and this is a drastic and noticeable improvement.

    Typing on the device is a little awkward at first but you will get used to it. No more are the sharp angles by the keyboard like on the 8830WE and 8330 editions, the angle is more acute. This allows for a portion of your finger to rest on the side of the case while you type on the device. The keys which were extremely difficult to get to on the 8830WE and the 8330s editions resided on the outer edges of the keyboard (the “Q”, “A”, “Alt”, “Enter”, “Del”, and “P” keys) are more easily accessible when typing due to the angle. Though I must remind you, it will take a little getting used to on the first couple of tries to type on this with the case on.

    The OtterBox also has a cloth membrane which protects the speaker and earpiece from dirt and grime from getting into it but will not protect from water so be a little careful. Though individuals getting or looking into getting an OtterBox must remember that the case DOES NOT make your device water proof, just water resistant from a few drops of rain or water. DO NOT submerge the device and then get all mad that it doesn’t work anymore.

    Turning the device around, I also noticed the same clear plastic membrane which covers the screen is also covering your camera. This will help to stop the dirt and grime from getting into it like users of the OtterBox for the 8330 experienced. The plastic does NOT have any affect on the quality of picture taken from the Tour as you can see by the uploaded picture of the Transformer Bumblebee!

    The BlackBerry Tour now feels a little more secure in the hands due to the outer rubber skin that comes with the case so there should be no issues of dropping, no matter how much of a klutz you are!

    While typing this review, I actually received a call from my brother-in-law and I asked if he had any issues hearing me. I did this because of a previous post by a user who said that the speaker and microphone jacks were a little covered by the case. He told me that he did not have any issues hearing me and I did not have any issues hearing him when he was talking.

    The access to all of the keys is very easy so even in the dark; you should not have any issues finding your volume up / down, or convenience keys. Pushing down on the lock or mute buttons seems to be a little easier too. When I first got the device and would push down on them, I felt like the device would eventually crack or snap in my hands so I would use two hands, one to hold the device and another to push the buttons. Now, with the OtterBox securing my device, just pushing down maybe a little harder than usual, and the device locks or goes into mute without any issues.

    The one thing that I did notice is that the charger does not fit into the stock location. You can remedy this by one of two things. First, modify the case and make the hole bigger, but then you risk sacrificing the integrity of the case and the protection it offers since the rubber is designed to fit tightly into the spaces to stop water and other things from getting into it. The other option, the one I’m going to go with and stress others to go with is to take a little sandpaper to the bottom of the charging adapter and sand it at an angle so that it will just fit into the charging port and still maintain the integrity of the case. I plugged in my earpiece and it fit fine so no modifications are necessary on that issue.

    Obviously, you can see the pictures of the case. There is also a picture of Bumblebee, like I said, taken with the Tour’s camera and the case on. Two videos included have the OtterBox being tossed down my stairs in my house, and the other is the video of the device still working after the case went down 15 stairs and about 12’ on a vertical drop (you do the actual incline length, I’m not great at math, sorry).

    **Note** Please disregard the loud TVs in the background of the videos.

    After the drop down the stairs, the only issue was that the snaps for the case came up but this could also be attributed to my still having the PhantomSkinz screen protector still on the BlackBerry Tour, YES, even with the OtterBox on it. I didn’t feel like taking it off and possibly ruining the screen. This was easily fixed by just pulling down the rubber and snapping them back up.

    Please let me know if you have any further questions that you would like me to answer. You can do this through the forum post, PM, or through my BlackBerry Messenger which is available in the forum.

    I hope you enjoyed the review and it wasn’t too boring.

    Keep Crackin’,

    Grafixx01 (Bryan)

    1. Video is it going down the stairs. It goes quick but I kind of had to toss it.

    2. Video is a little out of focus but of the device working AFTER the toss down the stairs.
    Attached Thumbnails Attached Thumbnails My OtterBox Defender Review-back.alone.jpg   My OtterBox Defender Review-bottom.alone.jpg   My OtterBox Defender Review-bottom.side..side.jpg   My OtterBox Defender Review-bottom.top.install.jpg   My OtterBox Defender Review-closeup..snaps.jpg  

    My OtterBox Defender Review-left.side.alone.jpg   My OtterBox Defender Review-left.side..side.jpg   My OtterBox Defender Review-left.top.install.jpg   My OtterBox Defender Review-right.side..side.jpg   My OtterBox Defender Review-right.top.install.jpg  

    My OtterBox Defender Review-rubber.alone.jpg   My OtterBox Defender Review-top.alone.jpg  
    EAGLES BABY!!! As long as they are in front of the Cowboys, that's all that matters!
  2. Grafixx01#AC's Avatar
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    Here's a few more pictures...

    Oh yeah, mind you the two links for the videos are due to my broken-@$$ not having enough money to buy a real digital camcorder. So I had to stop recording before I fell down the stairs with the digital camera. Sorry but it's the truth, drop and then working fully. Trust me, I wouldn't drop my new $300.00 phone down the stairs and lie if it didn't work but I trust the OtterBox that much!

    Ooops! I forgot to add my picture of BumbleBee! This is taken from the phone WITH the OtterBox on it.
    Attached Thumbnails Attached Thumbnails My OtterBox Defender Review-top.alone.jpg   My OtterBox Defender Review-top.side..side.jpg   My OtterBox Defender Review-top..tour.jpg   My OtterBox Defender Review-top..tour..jpg   My OtterBox Defender Review-without.rubber.alone.jpg  

    My OtterBox Defender Review-picture..case.jpg  
    Last edited by Grafixx01; 07-23-2009 at 11:03 PM.
    EAGLES BABY!!! As long as they are in front of the Cowboys, that's all that matters!
  3. Jvazquez930's Avatar
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    Excellent review!! Thank You!!
    In regards to sanding the charger adapter to get it to fit, when you get around to doing it, can you supply us pics of the end result?
    A Hero Need Not Speak. When He Is Gone, The World Will Speak For Him
  4. _StephenBB81's Avatar
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    Well done review, I noticed you still snuck in the O word but didn't put it in the title which I give you credit for, I'll point to this thread if asked about the otterbox hence forth.
  5. Jvazquez930's Avatar
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    I noticed you have a watermark on the screen. I had on my screen the "smartphone experts" anti-glare screen protector and that DEF helped out with that. I had no water marks what so ever. A lil helping tip
    A Hero Need Not Speak. When He Is Gone, The World Will Speak For Him
  6. Grafixx01#AC's Avatar
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    Quote Originally Posted by C0bra K0mmander View Post
    Excellent review!! Thank You!!
    In regards to sanding the charger adapter to get it to fit, when you get around to doing it, can you supply us pics of the end result?
    No problem. I'll post 'em on this thread so that people can see what I did. I was going to order an adapter off of Amazon but don't want to wait and have to constantly take the phone apart to charge it. Expect pictures later tonight.

    Quote Originally Posted by deRusett View Post
    Well done review, I noticed you still snuck in the O word but didn't put it in the title which I give you credit for, I'll point to this thread if asked about the otterbox hence forth.
    Thanks. I tried to set everyone at ease. My supervisor laughed because it comes out to almost 4 pages typed in MS Word! He was like, "Oh my god, you really are a flippin' BlackBerry addict. I'm going to talk to our chaplain and see if the organization will cover mental exams for you!"
    EAGLES BABY!!! As long as they are in front of the Cowboys, that's all that matters!
  7. Grafixx01#AC's Avatar
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    Quote Originally Posted by C0bra K0mmander View Post
    I noticed you have a watermark on the screen. I had on my screen the "smartphone experts" anti-glare screen protector and that DEF helped out with that. I had no water marks what so ever. A lil helping tip
    No, the watermark is the PhantomSkinz screen protector that I left on when I took all the rest off. If I push on the screen or put my finger on it, that's what it would do. Disregard that, I took it completely off and that is not there with the standard plastic cover that OtterBox provides. I apologize.
    EAGLES BABY!!! As long as they are in front of the Cowboys, that's all that matters!
  8. Jvazquez930's Avatar
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    I took ur advice but instead of sanding ( being that i'm impatient) i grabbed my knife and cut off a portion of the rubber at the end of the charger. Good call!! It now fits!!!! Pic below
    Attached Thumbnails Attached Thumbnails My OtterBox Defender Review-pic.jpg  
    A Hero Need Not Speak. When He Is Gone, The World Will Speak For Him
  9. Grafixx01#AC's Avatar
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    Great minds think alike! I didn't want to ruin the case so I figure a charger is cheaper and easier to fix!
    EAGLES BABY!!! As long as they are in front of the Cowboys, that's all that matters!
  10. click here's Avatar
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    Can you do me a favor and throw it out a 3 story window onto pavement, I would love to see how it does? Just kidding, nice review, thanks!
  11. _StephenBB81's Avatar
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    Have you had the otterbox on other berries? And DO you still, a comparison with fit and thickness of the rubber with the new case vs and old case would be worth while is assessing the build quality of the lastest otterbox

    Posted from my CrackBerry at wapforums.crackberry.com
  12. Grafixx01#AC's Avatar
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    Quote Originally Posted by click here View Post
    Can you do me a favor and throw it out a 3 story window onto pavement, I would love to see how it does? Just kidding, nice review, thanks!
    Sure! No problem! I mean, it's within 30 days so if it doesn't work then I'll just take it back to Verizon and since it has the OtterBox on it, they won't see it get scratched up from the drop! I'll get a new one, then just have to get a new OtterBox! Anything for a fellow CrackBerry Addict!...

    NOT! I know you were just kidding, figured I'd play on it though.

    I sanded my charge a little bit on top and used a carpenters knife with a brand new blade to cut the bottom a little. It fits nice and snug in the charging port with the case on. Now its not like my 8830 where it wiggled a little, this is tight so bumping won't hurt the connection within the BlackBerry like the 8830s were notorious for having their charging port broken when puling th ecable out, hitting it, or whatever we would do with it!
    EAGLES BABY!!! As long as they are in front of the Cowboys, that's all that matters!
  13. Grafixx01#AC's Avatar
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    Quote Originally Posted by deRusett View Post
    Have you had the otterbox on other berries? And DO you still, a comparison with fit and thickness of the rubber with the new case vs and old case would be worth while is assessing the build quality of the lastest otterbox

    Posted from my CrackBerry at wapforums.crackberry.com
    Yes sir, the review says it. I've had OtterBoxes on my 8330 and two 8830s. This build is much better than the others, more secure and the BlackBerry has a very tight fit into the case which is a plus. On one of my 8830s if you shook it, it would move around a little but it was fixed with some electrical tape to add some thickness.

    I could compare the 8830 to the 9630 case but maybe tomorrow and if there are more people asking for something like that.
    EAGLES BABY!!! As long as they are in front of the Cowboys, that's all that matters!
  14. jeepzilla's Avatar
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    Ordered mine today>>>
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    Thumbs up

    Quote Originally Posted by Grafixx01 View Post
    Here's a few more pictures...

    Oh yeah, mind you the two links for the videos are due to my broken-@$$ not having enough money to buy a real digital camcorder. So I had to stop recording before I fell down the stairs with the digital camera. Sorry but it's the truth, drop and then working fully. Trust me, I wouldn't drop my new $300.00 phone down the stairs and lie if it didn't work but I trust the OtterBox that much!
    Nice review. Although my heart kind of stopped when I saw the phone going down the stairs, but thats probably because I paid over 750$ for mine here in canada lol. I might have started with something below 2 or 4 inches haha.
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    nice review now im leaning towards the otter box
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    Thanks for the awesome review.

    Charging issue = nothing a dremel cant fix!
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    Awesome write up! The durability is amazing. But, am I the only one that just cant bring myself to turning a sleek phone into something so bulky?

    That said, it still is tempting!!
  19. click here's Avatar
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    Quote Originally Posted by CJG_NYC View Post
    Awesome write up! The durability is amazing. But, am I the only one that just cant bring myself to turning a sleek phone into something so bulky?

    That said, it still is tempting!!
    I guess it depends on what you compare it to, the phone below is naked yet seems much more bulky to me than the otterbox. lol

  20. Grafixx01#AC's Avatar
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    Quote Originally Posted by Jerg View Post
    Nice review. Although my heart kind of stopped when I saw the phone going down the stairs, but thats probably because I paid over 750$ for mine here in canada lol. I might have started with something below 2 or 4 inches haha.
    Nah, there's no fun in 2-4". I figure that the case is meant for it to get tortured so that's what I did, or tried to do. Figure that anyone questioning getting the case will know they're getting what they paid for. Even if I paid as much as you did, I'd still do it.

    When I got my 8830WE, I paid full retail and at the time it was $650. I still put an OtterBox on it and the guys where I used to work, for the U.S. Army, decided to 'test' it. We threw it down cement stairs, threw it at a brick wall, it still kept ticking away.
    EAGLES BABY!!! As long as they are in front of the Cowboys, that's all that matters!
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    Quote Originally Posted by wth1973 View Post
    nice review now im leaning towards the otter box
    Well, trust me, you won't be disappointed at all!

    Quote Originally Posted by Jeff5886 View Post
    Thanks for the awesome review.

    Charging issue = nothing a dremel cant fix!
    Yeah, mine got fixed with a carpenters knife and a new blade. Fixed like a charm! Fits tight and charges so I don't have to worry about taking the case off.
    EAGLES BABY!!! As long as they are in front of the Cowboys, that's all that matters!
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    How do you think the case will withstand being taken off/on twice a day everyday? I'm hoping to have 3 batteries for those "just in case" times when I'm away from a charger. The Seidio Multi-Function Battery Charger seems like a nice option .

    Though I might just get the Innocell 2600 Extended Life Battery when it coems out for the Tour. However I'll have to pass on the OtterBox .

    Decisions decisions
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    Quote Originally Posted by icekream View Post
    its kind of upsetting we need to tape our tours together for them to work properly.
  23. Grafixx01#AC's Avatar
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    The case will be fine if you have multiple batteries and switch them out should you run low on power. Over a long period of time, I noticed about 1.5years with my 8830, removing the rubber and case to do battery pulls ended up stretching the rubber a little. It still worked in the fashion that it was designed for, but it did stretch. I'm pretty sure that I could have possibly called OtterBox and asked about getting a replacement but it didn't bother me that much. It was maybe like 2 milimeters bigger, one on each side.
    EAGLES BABY!!! As long as they are in front of the Cowboys, that's all that matters!
  24. Chad4BlackBerryTour's Avatar
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    You have the keyboard cover on it in the pictures right?
  25. DolfanCole#CB's Avatar
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    Thanks Grafixx01! Very nice review. Can't wait for mine to get in.
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